Director of Operations

Jackson Hole Classical Academy
September 2, 2020
Jackson, United States of America
Job Type


Reporting to the Head of School, the Director of Operations (DO) is a leadership role that oversees all operations functions necessary to run a high-performing school. This includes ensuring day-to-day smooth operations of the school, human resource administration, assisting the Director of Finance in budgeting, purchasing, facilities, food services, transportation, technology, student recruitment, student data, regulatory compliance, human resource administration, and academic operations support. The DO serves as a key member of the school’s Leadership Team, ensures that the school’s operations meet high standards of operational excellence, and enables instructional leaders and staff to focus on driving strong student achievement outcomes. Duties include includes but are not limited to


School Operations Leadership

  • In partnership with the Head of School, develops the school-wide operations vision that supports and operationalizes the academic and cultural vision of the school
  • Plays a leadership role in the school’s strategic, annual planning and budgeting process
  • Hires, manages, coaches, and develops school operations team members (including front office staff and other campus operations staff) and holds them accountable to goals and outcomes
  • Captures, monitors and uses data for decision making and communication of clear objectives and improvement plans


Human Resources

  • Payroll and Benefits management
  • State Regulatory and Tax compliance
  • Managing Healthcare insurance including staff needs and working with provider
  • Partners with Head of School on new hire process (e.g. interviews, new hire offer letters, onboarding)
  • Ensures that school staff have complete, current, and accurate employee files and certifications; all personnel interacting with students have background checks on file; and schools comply with all areas of legal compliance (e.g. HR, FERPA, etc.)
  • Completes the exit process for terminating employees



  • Oversees facilities issues, including maintenance, managing staff/vendors, and aesthetics
  • Regularly conducts facilities walkthroughs and liaises with custodial staff, maintenance staff, and vendors to ensure that the facility looks the best it can
  • Ensures that the main office is neat, organized, welcoming and has all important parent facing materials
  • Oversees Kitchen Staff
  • Manages Furniture, Equipment and Fixtures inventory
  • Ensures that the school is prepared for emergencies by training staff, planning and prevention


  • Work as liaison between the School 3rd party IT contractor to onboard new faculty and solve technology issues
  • Ensures that students and staff have access to needed technology and works School 3rd party IT contractor to plan technology related enhancements
  • Leads the school opening/start up process each year to ensure that doors are ready to open by ordering furniture, equipment, instructional supplies, and ensuring that student services (e.g. food service, transportation) are ready to go


Finance & Purchasing

  • Manages the school purchasing process by establishing clear systems for staff to request items, placing orders with vendors, tracking delivery, and coding and submitting purchase orders, invoices, and reimbursement requests; approves school purchases under a specific financial threshold
  • Admission support including Tuition Assistance Accounting and Enrollment oversight
  • Coordinates with the Director of Finance in relevant budget preparation



  • 3 to 7 years of work experience, preferably in education and/or business or operations management
  • Demonstrated management and leadership skills (e.g. >2 years managing a team or many large projects)
  • Strong project and time management skills; ability to effectively backwards plan, juggle multiple priorities with great attention to detail, and deliver consistent and timely results
  • Strong strategic and analytical skills with an aptitude for shifting from fire-fighting to systems-building
  • Sense of humility, customer service mindset, and shows urgency and the ability to proactively solve problems and make decisions quickly
  • Team player with strong interpersonal and stakeholder management and relationship building skills
  • Ability to lead, influence, and hold others accountable to high standards of operational excellence
  • High level of comfort with financial oversight and budgetary tracking
  • Ability to stay calm under pressure, especially in difficult conversations with parents and staff
  • Excellent organizational, verbal, and written communication skills
  • Excellent computer skills, including Microsoft Word, Power Point, Excel, and Google Suite
  • Desire to continuously learn and increase effectiveness as a professional
  • Unwavering commitment to Jackson Hole Classical Academy’s mission and willingness to go above and beyond to meet the needs of students, families, and staff
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